Anyone who knows me knows that I’m a junkie for nonfiction that has us travelling around the world, so when I heard about The Wordy Traveler crate, I knew that I had to have it.
The crate focuses in on helping out armchair explorers while also giving back to the communities through donations. So not only did I get some awesome books to read, but I’d get ethically sourced tea, and be able to send money toward a child.
A Rough Start
This crate had me psyched. I even rushed home from a work party to make it to the post office before it closed. I picked up the box, probably smiling like an idiot at it, when I heard a small sound that made my heart sink. When I moved the box there was a chorus of “tink” sounds, too many of them for it just to be the glass tea cup touching the saucer.
I rushed home and opened the box only to have my dismay confirmed. A Turkish tea cup, included in the box, was broken into tiny pieces. That was bad enough, but as I went through the contents of the box I realized that not only had the cup broken, but the glass had effectively destroyed every other item in the box.
I could tell the items were beautiful even though they’d been damaged.
The Wordy Traveler had sent me a cornucopia of traveler’s delights, but I couldn’t enjoy any of them.
Great Customer Service to the Rescue
Frantic, I sent out an email to Cindy, who runs the subscription box and she was immediately sympathetic. Everything had broken and I couldn’t even read the books. Cindy had another box sent out to me without any questions about asked. In that moment her calm, quick response was exactly what I needed. I was ready to swear off subscription boxes altogether when she sent an email that both calmed me down and reassured me.
I need to stress that I’ve had a lot of experience with companies who have subscription boxes. None of them have had the personal touch that these interactions with Cindy did.
In the new box was everything that had been in the last one, except there was no damage.
The Final Box
- Walking the Nile by Levison Wood
- Arabian Sands by Wilfred Thesiger
- The Turk Who Loved Apples by Matt Gross
- Ohio Tea Company Tea
- An Exclusive Fine Art Print
- A Turkish Teacup and Saucer
- A Donation to Care.Org
I loved everything in this box and was so excited. But even better, by subscribing to this box I was able to get a year’s worth of textbooks for a girl somewhere in the world. This makes the Wordy Traveler go beyond exploring the world from your apartment. It’s a way of giving back and making a difference. That, more than anything, is what sets The Wordy Traveler apart from other subscription boxes.
There is so much heart in every box.
Do you have any suggestions or are there things you think I’ve missed? Leave a comment below. Or if you want more posts like this? Sign up today and never miss a post!